Introduction

This privacy policy sets out how Raising Gays The Musical  Ltd (registered company number 17190935, registered address 61 Talbot Road, London N6 4QX) uses and protects any information that you give the company (“we”, “us”) when you use this and associated websites including, raisinggays.com and raisinggays.co.uk.

We are committed to ensuring that your privacy is protected. Any information that we hold will only be used in accordance with this privacy statement and in line with our Data Protection Policy.

The policy is effective from April 2026 and is being reviewed in line with changes in GDPR regulations in 2026. We may change the policy from time to time by updating this page.

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What does this policy cover?

This Privacy Policy applies only to your use of this website. The website may contain links to other websites, please note that we have no control over how your data is collected, stored, or used by other websites and such sites are not governed by this privacy statement; we advise you to check the privacy policies of any such websites before providing any data to them.

 

What personal information do we gather and where from?

We or service providers working on our behalf, may collect the following types of information:

 

• Device information including IP address, browser type and version, operating system and cookie IDs. This information is collected to help diagnose and manage the website, to understand how people interact with the website, and who is interacting with the website.

• Usage information which may be used to tailor our website, perform analytics, and provide advertising as further described below. 

• Contact information you provide to us such as email addresses if you sign up for our mailing list or submit our contact form, or publicly available such as through Companies House.

 

We may also keep a record of some of your interactions with us, such as what shows you have purchased tickets to, any projects you may have participated in or supported, and whether you have received, opened or clicked through any emails we may have sent.

 

Our legal basis for collecting personal information is your consent. We gain consent either when you approve our use of cookies and other tracking technologies when you use the website or when you specifically provide contact details and agree to further contact.

 

Third Parties

We may also obtain your data from third parties, such as organisations with which we stage a production. These organisations should not pass on your data to us without your knowledge and only if it is required in the performance of a contract or within our legitimate interest. The third party will require your permission to share your data with us for marketing purposes and we will notify you within 30 days of receipt of your data. You should check their Privacy Policy when you provide your information to understand fully how they will process and safeguard your data.

 

Social Media

Depending on your settings or the privacy policies for social media services like Facebook, Instagram or Twitter, you may give us permission to access information from those accounts or services, such as your behaviour on these services and across our site. Most of this behaviour is anonymised. For more information on how to control your privacy settings for these services, go to the following links:

 

Facebook – Privacy Policy

Instagram – Privacy Policy

LinkedIn – Privacy Policy

Twitter – Privacy Policy

Vimeo – Privacy Policy

YouTube – Privacy Policy

TikTok – Privacy Policy

 

We only collect information that’s necessary to carry out our business. The more ways you engage with us as an organisation, the more data we will require to provide the necessary services required. There are occasions where you can choose to not provide us with the information we require, but this will then impact the service we are able to provide.

 

What do we do with the information we gather?

We primarily collect information to review and improve the site, for marketing, to help understand our audiences needs, to provide a better service, and to keep you informed about our work.

 

We will only contact you electronically with non-contractually related information when we have your consent to do so, or when publicly available.

 

Your information, and details of when you consented to receive marketing emails, will be stored in our marketing system. You can stop receiving these emails at any time by clicking on the unsubscribe link which we will include in each email.

 

When you unsubscribe from our email newsletters or promotional emails, we will keep a record of your email address to ensure we do not send you marketing emails in the future.

 

How we use cookies

Cookies are small pieces of data stored on your browser. They are typically used to keep track of the settings you have selected and actions you have taken on a website. More information about cookies can be found on the All About Cookies website. 

The following links explain how to access cookie settings in various browsers:

Cookie settings in Firefox
Cookie settings in Internet Explorer
Cookie settings in Google Chrome
Cookie settings in Safari (OS X)
Cookie settings in Safari (iOS)
Cookie settings in Android

You can opt out of being tracked by Google Analytics across all websites by visiting this link: http://tools.google.com/dlpage/gaoptout

We provide the ability to accept or reject cookies when you first visit the website. You may change your preferences at any time.

 

We use essential cookies to enable core functionality such as security, verification of identity and network management. These cookies cannot be disabled. 

 

We may also use:

• Marketing Cookies to track advertising effectiveness, to provide a more relevant service and deliver better ads to suit your interests

• Functional Cookies to collect data to remember choices users make to improve and give a more personalised experience

• Analytics Cookies to help us understand how visitors interact with our website, discover errors and provide better overall analytics;

 

We use third party cookies to enable functionality, analytics, and marketing, set by integrated services like Google Analytics, Meta Pixel, or Wix apps.

 

The data collected by the cookies we use is automatically deleted after a maximum of 12 months. 

 

Security

We are committed to ensuring that your information is secure. We have put in place suitable procedural, technical, and physical safeguards to help protect against loss, misuse or unauthorised access, disclosure, alteration, or destruction of the information you provide.  These safeguards vary depending upon the sensitivity of the information we collect and store. Please be aware that no security solutions are infallible.

 

Our company website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

Promotional emails are sent via Mailchimp. MailChimp's Headquarters are based in the United States, where the data is processed. However, the organisation is certified in its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework.

 

Do you share my personal data?

We will only share data with service providers and advertising networks to provide the functions as described above, to provide services to you or if we are required to do so by law.

 

We will never sell or lease your personal information to third parties, or share any of your personal data with any third parties for their own use or for any purposes. When we use third party service providers, we disclose only the personal information that is necessary to deliver the service.

 

Data transfers

The personal information collected while you use this website may be transferred to countries outside the European Economic Area (EEA). This may happen, for example, when the computer servers used to host the website or our advertising and marketing systems are located in a country outside the EEA. If we transfer your personal information outside of the EEA in this way, we will endeavor to take steps to ensure that your privacy rights continue to be appropriately protected.

 

Your rights

You can request full details of personal information we hold about you under the Data Protection Act 1998, or after 25 May 2018, The General Data Protection Regulation, by contacting the Data Team. Please send a description of the information you would like to see, together with proof of your identity to the email address below, and we will get back to you within 30 days.

 

If you believe that any information we are holding on you is incorrect or incomplete, please send the request, together with proof of your identity to the email address below, and we will get back to you within 30 days.

You have the right to contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF. Before doing so, however, we would encourage you to first contact us directly to allow us an opportunity to resolve any concerns you may have.

 

Contacting us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed by email to info@raisinggays.com.